BOOKING TERMS AND CONDITIONS – The Piggery & Huts*

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LEGAL DISCLAIMER

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The Contract entered into is between The Piggery & Huts and the person making the actual booking (who must be over 18 years old) and all the other members of your party as notified by you. This contract is for short term holiday let only.

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PAYMENT

A deposit of 50% of the cost of the holiday booking is required and is non-refundable. The balance is due 8 weeks before the start of your holiday. For bookings made less than 8 weeks before arrival, full payment is required on booking. We accept payment by BACS only. The Piggery & Huts reserves the right to cancel a holiday booking where full payment has not been received in accordance with these terms.

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CANCELLATION

If you are forced to cancel the holiday booking due to unforeseen circumstances you must inform us of any cancellation immediately. We will endeavour to re-let the property, but you will remain liable for full/part payment if it is only possible to re-let part of the agreed period however the deposit is always non-refundable. You are strongly advised to take out appropriate cancellation and travel insurance for your holiday.

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LIABILITY

The Piggery & Huts shall not be liable for death or any personal injury. No liability is accepted for any other damage, injury, loss, expense accidental or otherwise or inconvenience to you or any member of your party and/or your or their belongings, damage by or to any third party or for damage to any motor vehicle or its contents which may be suffered, incurred, arise out of or in any way connected with the let. The terms of the Contracts (Rights of the Third Party) Act 1999 shall not apply to this contract.

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GUEST NUMBERS

Under no circumstances may more than the maximum number of persons, as stated by The Piggery & Huts occupy the property. Names and addresses of all people staying at the property need to be given at the time of booking. Admittance may be refused if this condition is not observed. The Owners also reserve the right to refuse or revoke bookings from parties which may in its opinion prove unsuitable as a result of their behaviour or otherwise for/in/at the property. All payments/charges will be refundable in full on a daily basis, less, if applicable, the full cost of all repairs or replacements of any item in or to the Cottage.

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BOOKING ALTERATION

The Piggery & Huts reserves the right, in the interests of safety or any other reason beyond their control to cancel or alter arrangements made for you. In this unlikely event

*The Piggery & Huts trading as John Bull Partnership

we guarantee to return to you any payment/charges made in full including the deposit. If we have a request from you to change the dates of the booking after confirmation has been issued, subject to the change being requested more than 8 weeks prior to the commencement of the holiday and The Piggery & Huts have availability for those new dates there will be no charge for the change in booking.

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CARE OF THE PROPERTY

You and the members of your party are responsible for taking care of the property during your stay. All equipment and contents must be left clean and tidy on departure (except towels/linen/robes to be laundered). Any damages or breakages in the property are the joint responsibility of you and the member/s of your party that have caused the damage or breakage. The cost is payable upon demand and, subject to any incurred losses, not limited to loss of rental, interest, and other consequential charges as may be incurred by The Piggery & Huts. Minor breakages are not usually charged for being reasonable wear and tear but the hirer must report any damage before departure. The Piggery & Huts operates a non-smoking policy throughout. In the event of any member of the party breaching the smoking policy The Piggery & Huts will make a charge for additional cleaning and damage caused as a result. A £50 charge will be levied if keys are taken from the property on departure this is for replacements and inconvenience.

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RIGHT OF ENTRY

The Owners of The Piggery & Huts reserves the right to enter the property at any reasonable time for the purpose of emergency repairs should they become necessary. They will obviously respect your right to privacy and confidentiality and accommodate any reasonable request as to timing or arrangements in this. The property must be securely locked when you and the members of your party are out and care taken not to expose the property to any fire risk or other risk such as flooding.

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You and each one of the members of your party are responsible for acting in a responsible manner during the holiday period. The Owners reserve the right to retake possession of The Piggery & Huts at any time for any reasonable reason and in particular where serious misconduct has arisen in or around the property.

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COMPLAINTS PROCEDURE

You must inform the Owners immediately if a problem arises and every effort will be made to rectify it as soon as possible so that you enjoy the rest of your holiday. In the event of breakdown of domestic appliances, plumbing, wiring, or any unforeseen occurrence or circumstance the Owners will not be required to pay any compensation, expenses of any kind.

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PET POLICY - Guide dogs are always accepted without charge but must be declared on the booking form. No Pets.

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*The Piggery & Huts trading as John Bull Partnership